These are troubled economic times. If that comes as a surprise to you, feel free to stop reading now. Most residential neighborhoods are littered with foreclosure signs. Workers lost their jobs in record numbers (which largely explains the countless home foreclosures). Small businesses have been hit in a big way. Empty storefronts and offices are plentiful, evidence of the failure of many businesses. As businesses struggle to stay afloat, it is critical that they find ways to keep — or even expand — their customer base. Be creative in finding ways to promote customer loyalty. If … [Read more...]